- BI tools provide out of date information.
- BI tools fail to identify process problems.
- BI tools can't be used as predictors.
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Before we look into the weaknesses and solutions, what is Business Intelligence actually? According to Wikipedia.com, BI refers to "technologies, applications and practices for the collection, integration, analysis, and presentation of business information and also sometimes to the information itself". The main purpose of business intelligence is to help the company in decision making. More history related to business intelligence can be read from here.
Before we look into the weaknesses and solutions, what is Business Intelligence actually? According to Wikipedia.com, BI refers to "technologies, applications and practices for the collection, integration, analysis, and presentation of business information and also sometimes to the information itself". The main purpose of business intelligence is to help the company in decision making. More history related to business intelligence can be read from here.
Despite the importance of business intelligence in helping to company in decision making, let us look deep into the problems that lies behind this issue. Firstly, business intelligence tools provide out-of-date information. To compete with competitors in the business world, it is important that the company gain the first hand information or the latest information regarding the market trend or what is happening in the market now. Thus, the company would be able to come out with the best solution and handle or face the newest market trend and continue to compete with competitors. However, sometimes business intelligence tools will provide the company with out-of-date information and thus the company would not be able to know what's the newest market trend.
Other than that, BI tools sometimes also fail to identify the process problems that lie in between the business process where the company would not able to come out with the best solutions to handle all these problems. Company which integrated business intelligence in their business process can't use BI tools as the trend predictors as BI tools sometimes can provide irrelevant information.
Thus, how can we actually overcome these problems since more and more companies rely on the BI tools and do not realize all these problems behind it? Firstly, try to implements more than one BI tools in the company and look for a more user-friendly BI tools to implement. For example, if one of the BI tools provide irrelevant information, the company will always have the second chance to look for other tools that implemented in the system for more relevant and up-to-date information. Company can consider solutions such as ERP and CRM. These tools will help to improve the services of the company. Other than that, company can consider to have BI accessed through a third party such as having some software as a service BI.
Company can also consider to implement Web 2.0 into their current BI tools. Web 2.0 can be used as a tool to boost the efforts of BI. More information regarding Web 2.0 can be read from here. Other than that, company can consider an operational business intelligence other than having a traditional BI tools implemented in the company. Rather than having all the information gathered by the BI tools, some of the information might be irrelevant for the company, company can always look for data generated by business processes that lend themselves to automated analysis and even actions taken on the basis of that analysis by using the operational business intelligence. Thus, the company can have more up-to-date or even first-hand information.
Other than that, BI tools sometimes also fail to identify the process problems that lie in between the business process where the company would not able to come out with the best solutions to handle all these problems. Company which integrated business intelligence in their business process can't use BI tools as the trend predictors as BI tools sometimes can provide irrelevant information.
Thus, how can we actually overcome these problems since more and more companies rely on the BI tools and do not realize all these problems behind it? Firstly, try to implements more than one BI tools in the company and look for a more user-friendly BI tools to implement. For example, if one of the BI tools provide irrelevant information, the company will always have the second chance to look for other tools that implemented in the system for more relevant and up-to-date information. Company can consider solutions such as ERP and CRM. These tools will help to improve the services of the company. Other than that, company can consider to have BI accessed through a third party such as having some software as a service BI.
Company can also consider to implement Web 2.0 into their current BI tools. Web 2.0 can be used as a tool to boost the efforts of BI. More information regarding Web 2.0 can be read from here. Other than that, company can consider an operational business intelligence other than having a traditional BI tools implemented in the company. Rather than having all the information gathered by the BI tools, some of the information might be irrelevant for the company, company can always look for data generated by business processes that lend themselves to automated analysis and even actions taken on the basis of that analysis by using the operational business intelligence. Thus, the company can have more up-to-date or even first-hand information.
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